Our Policy – Worth A Read!

If you receive something that is poor quality or inedible, just LET US KNOW & we will be happy to replace it or add extra to your next order.
We want you to be happy with what you receive & we can’t always check inside every piece of fruit or take a bite from each vegetable so we need your feedback!
We don’t think it is annoying when customers let us know that something isn’t up to scratch. It’s helpful & necessary so that we can follow up with growers & exclude items which are not of good quality.
We want you to be our long term customers & so it is in our interests as well as yours that you let us know how we are doing & give us a chance to rectify any mistakes we have made (and as humans, we do make them!).
We are not a big chain supermarket, piling it high & selling it cheap.
We are a very small business and we have personal relationships with our suppliers. The growers want to make sure that their produce is the best it can be & reflects well on them & their endeavours & we at Fresh2U want to ensure that we are offering a great range & great service both to the growers & to you.
Thanks for your help in making Fresh2U the best it can be, together we strengthen our community of local growers, makers & suppliers, local couriers & local people all benefiting from & communicating with each other.
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